Tech Team Role Descriptions (general support throughout the year)*
Tier of responsibilities:
Level 1) Emergency- Available for emergencies/on call when Programs Director cannot solve the problem
Level 2) Website Host/Software Manager- Manage the website environment and ongoing coding requests, larger content issues
Level 3) Minor Updates/Changes- Smaller content issues; email change requests (filled)
*This does not include online institute support. We are dividing the roles this year; general tech support and online institute support.
Tech Team Level 2 Roles and Responsibilities:
- Provide support with code when needed for content changes
- Manage the web environment that the website lives within
- Assist with linking the website to other applications the NHC uses such as Mailchimp, scheduling software, Google calendars, etc.
- Managing online payment software (currently Pineapple)